FREQUENTLY ASKED QUESTIONS
🌙 When will my order arrive?
Think of your order as a little potion brewing in our cauldron! ✨
- Pre-orders are crafted once production begins and usually take 8–12 weeks before they sprout a tracking number (sometimes longer if the garment or dye is extra special)!
- If you live beyond the US borders, the journey may take a little longer, and customs or duty fees are in the hands of the shipping sprites (we can’t cover those).
🌸 What if I need to return or exchange?
Our garments are unique… so we don’t usually accept returns, refunds, or exchanges.
- Special exceptions can be made, but they do come with a re-stocking fee.
- If your item arrives damaged or flawed, you have 14 days from delivery to let us know.
- Dye or print variations are part of the handmade magic and are not considered defects.
🪄 How do I care for my garment?
To keep your piece glowing bright and soft:
- Machine wash cold with like colors (or solo for introverts).
- Only use non-chlorine bleach when absolutely necessary.
- Tumble dry low, or preferably, hang dry
- All garments, even non–tie dye, will gently fade with time, but they'll look amazing longer if you follow our wash instructions closely!
📏 What about sizing?
Because of our dye and wash process, the sizing chart in each item description may not be perfectly precise.
- If you’re in-between, we recommend sizing up.
- Please note: we can’t accept returns, refunds, or exchanges for sizing woes, so measure twice, order once!